Since the inaugural Music Festival in 1945, Cheltenham Festivals has grown to feature nearly 1,000 events across their four festivals (music, jazz, science and literature), selling over 215,000 tickets annually.
We started working for Cheltenham Festivals some time ago, supporting the previous incarnation of their website and putting a new ticket purchase pathway in place. We also supported their on-sale periods, ensuring the website would handle the amount of traffic a website will attract when a JK Rowling appearance goes on sale (hint: it’s a lot).
The new site effectively operates as four websites in one, with a dedicated hub for each of the festivals. Faceted search helps users to find the events they’re looking for and the what’s on calendar features a day planner to help people who are planning to attend multiple events in a single day.
Production pages feature recommended events and users are able to save anything that interests them as ‘favourites’ in their account. This makes booking a selection of events much simpler than searching every individual event during on-sale days, especially when some of the Festivals have events in the hundreds!
Cheltenham Festival’s David Drakeley said:
Our calendar of online booking periods (from February through October) left a very narrow period to complete the entire redesign project from discovery to launch but with exceptional creativity, collaboration and disciplined, realistic deadlines Made Media delivered a website that truly translates the Cheltenham Festivals in-person experience digitally. Since launch the new site has received excellent feedback from the public and our Members.
This launch will be followed by an additional phase of developments due for completion in May.
The AT&T Performing Arts Center is a huge, $354m multi-venue center in the Dallas Arts District. It comprises four venues and an urban park and is home to five resident opera, theatre and dance companies. The spectacular Margot and Bill Winspear Opera House was designed by Norman Foster and the Wyly Theatre is so innovative it’s been the subject of a TED talk.
Their new mobile site allows patrons to browse events, purchase tickets and access all the information they’ll need when making their way to the show. They can also pre-purchase car parking.
The site caters for donations and also allows users to log in to their accounts where they’ll find their E-Tickets. These are scannable tickets to be presented on the phone to ushers on the night of the performance.
If you’re interested in the more technical details, it’s an HTML5 mobile site that works well on iOS, Android and other smartphones and integrates directly with the Tessitura API. A content management system allows for mobile-specific content to be added.
Melbourne Symphony Orchestra is Australia’s internationally-acclaimed and oldest orchestra, established in 1906. MSO has built a reputation for excellence, versatility and innovation over the years. We wanted to provide a fresh, modern look that would allow that to shine through.
We’re rolling out this site in phases. The next one, due for completion later this year, involves full Tessitura ticketing integration through our BlocksOffice platform, allowing for mobile-optimised SYOS and sophisticated subscription models.
This also happens to be the first work out of the studio for our growing roster of Australian clients. Our international profile has been growing recently and we’ll have much more to announce over the coming months.
Check out the Melbourne Symphony Orchestra website at mso.com.au.
We’re finally able to announce some very exciting news.
Made has acquired digital media agency Firechaser.
This means that we now count the National Theatre, Southbank Centre and Roundhouse among the prestige arts and culture clients in our portfolio. Other clients joining us include King’s Place, Young Vic, Wigmore Hall, Newcastle Theatre Royal, global construction company, Mace Group and several more.
This is our third acquisition in recent years, having taken over Fireloop Creative in 2009 and added a social media service by picking up Meshed Media last year.
We’re on a bit of a roll at the moment. We’re in the midst of a flurry of new website launches and we’re continuing to build up our international client list. More info about all of that will follow but, in the meantime, you can follow @MadeHQ on Twitter.
Posted in news,projects by ianravenscroft on March 23rd, 2012
Cadogan Hall is a 900-seat venue that opened in 1907 in the heart of Chelsea and acts as home to the Royal Philharmonic Orchestra. Our brief was to provide a classy and modern website that reflects its history and reputation.
In terms of look and feel, we’ve provided a complete aesthetic overhaul, which includes seasonal colour palettes, bold images and a clear, functional design.
We’ve also significantly enhanced the functionality of the site. Alongside a shop and members’ section, we’ve provided integration with Cadogan TV’s free and paid video feeds, which offers access to live and on-demand streams of concerts, performances, interviews and features.
We’ve enjoyed a good relationship with the team at THSH for some time, having built (but not designed) the last version of their website. That was a few years ago now, and we all felt that the design and underlying code needed to be updated.
With full control over the design and build of the site we’ve been able to improve the interface, functionality and UI. The site, which integrates with the existing AudienceView ticketing service, also has more interactive features (such as commenting) and a refreshed design.
We’re really pleased with the new site. Have a look at thsh.co.uk
We were responsible for the previous version of their site which, going by the number of others that were clearly influenced by it, set a strong standard for theatre websites. That was in 2008 and it was time for a refresh, so we’ve taken the opportunity to add some new functionality and tailor the site more closely to the client’s needs.
The new website features more content including blogs and videos, more opportunities for interactivity, it’s mobile friendly and we hope it will encourage site visitors to get involved with the organisation on all levels of engagement.
The biggest functional change is the new, responsive design. The site will recognise the size of the screen you’re using (whether it’s a mobile phone, the massive monitors our designers prefer or anything in between) and alter the layout of the site so you get the optimum experience.
There’s also improved information about cast and creatives, more prominent video, a better comments system and more information in the Get Involved section.
The site has social media integrated into it in various areas. For example, show pages and blog posts can be shared to Facebook and Twitter and comments can be left via social media channels. Most pages also have a Facebook-powered ‘Recommendations’ widget promoting popular content around the site.
We’re on a run of new site launches at the moment, the latest being for Sheffield Theatres.
The Sheffield Theatres complex is the largest theatre complex outside of London. The Crucible is the main producing venue in Sheffield, as well as the home of the World Snooker Championships, while The Lyceum, is the city’s main receiving venue, playing host to major musicals, drama, dance, comedy and children’s work.
For this website redesign, the client wanted to feature their shows in a more strongly visual style. We’ve allowed them to do that with large homepage banner images and rich media on the production pages.
Something that’s a little out of the ordinary, is the way the site covers more than just the three venues of the Sheffield Theatres complex. Thanks to the way the Sheffield Ticketing Network has been set up, it’s also possible to use the site to buy tickets for shows at other venues such as The Leadmill, Sheffield City Hall and Sheffield Arena.
The site also features Facebook integration, adding social functionality for logged in users, and a mobile-friendly version is on the way.
Carl Timms lead this redevelopment and, during the pitching process, was really keen to win the work. He wasn’t just a visitor to the venues while he was living and studying in Sheffield but also worked the bar there for 18 months. This was his triumphant return!
We’re very proud to launch the website for AngelShares.
To explain the idea:
AngelShares is a new way in which you, as an individual, can help to fund exciting new arts and creative projects. It’s based on the concept of Crowdfunding, which uses online media and social networks to raise support for projects and ideas.
Importantly, Angel Shares is the only arts crowd-funding site that enables registered charities to reclaim Gift Aid on donations, adding an extra 25% to eligible gifts.
The process is simple:
• Browse through the projects and the benefits they offer
• Pick one (or more) that you like
• Register and add credits to your AngelShares account
• Allocate your AngelShares to the project(s) of your choice
As well as people donating to individual projects, we hope that people will come to use that site on a regular basis, supporting the arts by giving regularly and building a portfolio of projects
AngelShares was founded by Sarah Gee from Indigo Ltd. Sarah is an arts marketer and fundraiser with over 20 years of experience who’s already raised over £50million for arts projects. We know she has some ambitious plans for AngelShares and we’re looking forward to seeing the site take off.
It’s already off to a strong start, launching with projects from Belgrade Theatre, Herbert Art Gallery & Museum, Ikon Gallery, Light House Media Centre and Craftspace. Artists and arts organisations are now able to add their own projects, promote them via project updates and raise the funds they need.