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Posted in news,portfolio,projects by Chris Unitt on March 14th, 2013

Cheltenham Festivals

We recently launched a new website for Cheltenham Festivals.

Cheltenham Festivals

Since the inaugural Music Festival in 1945, Cheltenham Festivals has grown to feature nearly 1,000 events across their four festivals (music, jazz, science and literature), selling over 215,000 tickets annually.

We started working for Cheltenham Festivals some time ago, supporting the previous incarnation of their website and putting a new ticket purchase pathway in place. We also supported their on-sale periods, ensuring the website would handle the amount of traffic a website will attract when a JK Rowling appearance goes on sale (hint: it’s a lot).

The new site effectively operates as four websites in one, with a dedicated hub for each of the festivals. Faceted search helps users to find the events they’re looking for and the what’s on calendar features a day planner to help people who are planning to attend multiple events in a single day.

Production pages feature recommended events and users are able to save anything that interests them as ‘favourites’ in their account. This makes booking a selection of events much simpler than searching every individual event during on-sale days, especially when some of the Festivals have events in the hundreds!

Cheltenham Festival’s David Drakeley said:

Our calendar of online booking periods (from February through October) left a very narrow period to complete the entire redesign project from discovery to launch but with exceptional creativity, collaboration and disciplined, realistic deadlines Made Media delivered a website that truly translates the Cheltenham Festivals in-person experience digitally. Since launch the new site has received excellent feedback from the public and our Members.

This launch will be followed by an additional phase of developments due for completion in May.

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Posted in general,news by Chris Unitt on June 27th, 2012

AT&T Performing Arts Center, Dallas: Mobile

AT&T mobile website

We’ve just launched a new mobile website for the AT&T Performing Arts Center in Dallas. They’re our first client in America and, following on from our recent news about our work in Australia, a fantastic addition to our growing international portfolio.

The AT&T Performing Arts Center is a huge, $354m multi-venue center in the Dallas Arts District. It comprises four venues and an urban park and is home to five resident opera, theatre and dance companies. The spectacular Margot and Bill Winspear Opera House was designed by Norman Foster and the Wyly Theatre is so innovative it’s been the subject of a TED talk.

Their new mobile site allows patrons to browse events, purchase tickets and access all the information they’ll need when making their way to the show. They can also pre-purchase car parking.

The site caters for donations and also allows users to log in to their accounts where they’ll find their E-Tickets. These are scannable tickets to be presented on the phone to ushers on the night of the performance.

If you’re interested in the more technical details, it’s an HTML5 mobile site that works well on iOS, Android and other smartphones and integrates directly with the Tessitura API. A content management system allows for mobile-specific content to be added.

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Posted in news,projects by Chris Unitt on May 28th, 2012

Melbourne Symphony Orchestra

Melbourne Symphony Orchestra

We’re really pleased to announce the launch of a new website for Melbourne Symphony Orchestra.

Melbourne Symphony Orchestra is Australia’s internationally-acclaimed and oldest orchestra, established in 1906. MSO has built a reputation for excellence, versatility and innovation over the years. We wanted to provide a fresh, modern look that would allow that to shine through.

We’re rolling out this site in phases. The next one, due for completion later this year, involves full Tessitura ticketing integration through our BlocksOffice platform, allowing for mobile-optimised SYOS and sophisticated subscription models.

This also happens to be the first work out of the studio for our growing roster of Australian clients. Our international profile has been growing recently and we’ll have much more to announce over the coming months.

Check out the Melbourne Symphony Orchestra website at

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Posted in news by Chris Unitt on May 3rd, 2012

Made acquires Firechaser

Made Media - The Drum

We’re finally able to announce some very exciting news.

Made has acquired digital media agency Firechaser.

This means that we now count the National Theatre, Southbank Centre and Roundhouse among the prestige arts and culture clients in our portfolio. Other clients joining us include King’s Place, Young Vic, Wigmore Hall, Newcastle Theatre Royal, global construction company, Mace Group and several more.

The Drum have more on the news here.

This is our third acquisition in recent years, having taken over Fireloop Creative in 2009 and added a social media service by picking up Meshed Media last year.

We’re on a bit of a roll at the moment. We’re in the midst of a flurry of new website launches and we’re continuing to build up our international client list. More info about all of that will follow but, in the meantime, you can follow @MadeHQ on Twitter.

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Posted in news by ianravenscroft on March 23rd, 2012

Cadogan Hall

Adding to our track record of working with prestige arts venues, we’re very proud to announce the launch of a new website for Cadogan Hall.

Cadogan Hall

Cadogan Hall is a 900-seat venue that opened in 1907 in the heart of Chelsea and acts as home to the Royal Philharmonic Orchestra. Our brief was to provide a classy and modern website that reflects its history and reputation.

In terms of look and feel, we’ve provided a complete aesthetic overhaul, which includes seasonal colour palettes, bold images and a clear, functional design.

We’ve also significantly enhanced the functionality of the site. Alongside a shop and members’ section, we’ve provided integration with Cadogan TV’s free and paid video feeds, which offers access to live and on-demand streams of concerts, performances, interviews and features.

On the ticketing side, we’ve given visitors access to seating plans for select-your-own-seat functionality including a ‘view-from-seat’ option to give customers complete control before and during their ticket transaction.

Take a look at the site at

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