Made Media Ltd, 97 Icknield Street, Birmingham B18 6RU +44 (0)121 200 2627

Made Media Ltd

Posted in news,portfolio,projects by jake on February 20th, 2015

New Year, NYU



In July Made Media won a three-way pitch to design digital identities for a new Arts Center and Art Gallery on NYU’s Abu Dhabi campus, and began work to design and build two dual-language websites.

Designing dual-language English/Arabic identities and websites has been a new challenge for us. Our preferred CMS Silverstripe has handled dual language with ease, but the design required stylesheets that incorporate radically different typography into the same overall look and feel. Arabic, of course, runs right to left, and this also flips the ‘F’ pattern of reading and content prioritisation. So when you switch to Arabic, not only does the text change, but the overall layout and identity placement flips too.

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Whilst the United Arab Emirates has a rich history of culture to draw on, western-style public-funded Art Galleries and Arts Centres are still something of a novel concept. Abu Dhabi’s arts and culture scene is burgeoning, but it’s early days, so it’s been really exciting to work on two new brands at the forefront of that frontier. The Arts Center and Art Gallery are fabulous facilities, and we feel our designs live up to their promise.

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It’s been great to work with New York University, a fabulous institution with a huge history in fostering the Liberal Arts. This project has required team members from NYU and Made Media to collaborate across London, New York and Abu Dhabi. Yes time zones have been a challenge, but this is rapidly becoming the new normal at Made.

We hope you like the results.


Posted in news,portfolio,projects by jake on December 9th, 2014

Glyndebourne Again




Come the Zombie Apocalypse, the survivors at Made Media will set out on a pilgrimage to Glyndebourne in the South Downs. Why? Well it’s the perfect hideout, nestled in beautiful countryside, with a dedicated wind turbine, a haha defence lawn, three restaurants, and of course, world class opera to keep us entertained.

Glyndebourne is an amazing institution. They’re independent and unique, and they strive to produce the best that can be done, not the best they can do. Punters get dressed up to enjoy their work, but you’d be wrong to think them a stuffy outfit. They are one of our most progressive, engaging, media-savvy and friendly clients. We were delighted to win work with Glyndebourne four years ago, considering it a major vote of confidence in our little agency. We’re still proud to work with them, and we’re pleased to launch a refreshed website, making it fully mobile-responsive for the first time.

The last website launched in 2010, the same year the iPad went on-sale. Since then Glyndebourne’s tablet usage has grown to 20% of all traffic and tops 45% for new visitors. Even given the growth in mobile, that’s an unusually high proportion. So a responsive design that accommodates tablets was a must. That stretches to the more complex features such as seat selection, membership renewals and ticket ballots.

We also took the opportunity to make general improvements to the ticketing and membership experience, integrating contextual up-sells, and migrating from Drupal to Silverstripe.

Go take a look. Join the waiting list. It might just be your key to surviving the undead armageddon in style.


Posted in general,news,portfolio,projects by jake on August 15th, 2014

Crowdhandler. On-sale Traffic Tamed.


Announcing Crowdhandler, a cloud service from Made Media. Crowdhandler is a cloud-based virtual waiting room. It protects ticketing websites during heavy on-sales, keeping servers up, and customers happy. Best of all. It does this for any ticketing website and any box office system, with no integration required. In fact we can get a website protected within one week. Visit the website to see how.

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Posted in news,projects by Chris Unitt on February 7th, 2014

Old Vic Theatre

We’re very proud to announce the new website that we’ve built for the Old Vic Theatre.

Old Vic Theatre

The front-end site makes a big deal of their gorgeous imagery and works superbly on mobile devices and tablets. We’ve also replaced their ticketing path with our BlocksOffice product, which is packed with all the bells and whistles that we now consider standard, such as mobile-friendly select-your-own-seat, alerts for restricted views and contextual upsells.

The Old Vic also value their many members and have introduced custom functionality allowing them to respond to member-only RSVP events and renew or upgrade their membership level.

We also have to admit it’s a bit of a thrill when Kevin Spacey gives your designs the thumbs-up!

Take a look for yourself at


Posted in news,projects by Chris Unitt on December 7th, 2013

Melbourne Recital Centre

We’ve added another Australian client to our portfolio, having designed and developed a new website for Melbourne Recital Centre.

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Melbourne Recital Centre

Melbourne Recital Centre is an acclaimed music destination combining architectural innovation and acoustic perfection within its two world-class performance spaces to showcase the best music, artists and ensembles from around the world.

The website needed to reflect the venue’s distinctiveness and reputation for excellence. We’ve achieved this with our customary focus on user needs, with animated backgrounds and parallax scrolling to add splashes of variety. The site is mobile and tablet-friendly, features campaign-style fundraising pages and comes equipped with BlocksOffice – our ticketing pathway product with HTML5 select-your-own-seat.

Check out the site at


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